HEXIS

Terms of Service

Last updated: August 16, 2026

These Terms of Service ("Terms") are a legal agreement between you and jay0 dev LLC, a North Carolina limited liability company ("Hexis", "we", "us"), governing your use of the Hexis applications, websites, and related services (together, the "Service").

Please read Section 13 (Service provided "as is"), Section 14 (Limitation of liability), and Section 17 (Governing law and dispute resolution) carefully. They limit our liability to you and affect how disputes are resolved, including by requiring individual arbitration and waiving your right to participate in a class action.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using it, you represent that you are 18 or older, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Service under the laws of any applicable jurisdiction, including sanctions and export-control laws. In some countries we are required to verify age through a third-party provider before an account can be created.

2. The Service, and its current stage of development

Hexis is a communications platform that lets people exchange messages, files, voice, and screen sharing.

Hexis is offered on an ongoing development basis and may be labeled as beta, preview, or early access. Features may change, be added, be removed, break, or behave unexpectedly. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not obligated to provide any particular feature, to maintain backward compatibility, or to preserve any data beyond what these Terms and our Privacy Policy describe.

We do not promise any level of uptime, availability, latency, or message delivery. See Section 13.

3. Your account

You are responsible for your account and for everything that happens under it. Keep your credentials secure, use the security features we offer, and tell us promptly at [email protected] if you believe your account has been compromised. You may not share, sell, or transfer your account, or let anyone else use it. We may refuse, reclaim, or rename accounts or usernames at our discretion, including to resolve disputes or impersonation.

You may delete your account at any time from within the app.

4. Encryption, and what it means for you

The Service offers end-to-end encryption. Direct messages, voice, and screen sharing are end-to-end encrypted. Servers can be created in end-to-end encrypted mode or in standard mode, and the mode is chosen at creation and cannot be changed afterwards.

You should understand the tradeoffs before choosing.

  • Where content is end-to-end encrypted, we do not have the keys and cannot read, recover, restore, decrypt, export, or hand over that content — for you, for anyone else, or for ourselves. If you lose your device, your keys, or your access, that content may be permanently unrecoverable. You are solely responsible for maintaining access to your devices and any backup or recovery material we make available.
  • Encryption protects the content of communications. It does not conceal that communication occurred, and it does not make the Service anonymous.
  • Where a server is in standard mode, content is technically accessible to us and may be processed automatically, including for the enforcement of server rules and our policies.
  • No security measure is perfect, and we make no warranty that any encryption will be unbreakable or free of defects. See Section 13.

Our Privacy Policy describes how each mode is handled.

5. Acceptable use

You agree not to use the Service to, and not to help anyone else to:

  • break any law, or facilitate any illegal activity;
  • create, request, share, or promote child sexual abuse material, or any sexual content involving minors — we report this conduct to the appropriate authorities without exception;
  • harass, threaten, stalk, defame, or incite violence against anyone, or promote terrorism or violent extremism;
  • distribute malware, phishing content, or spam, or engage in fraud;
  • infringe anyone's intellectual property or privacy rights;
  • attempt to gain unauthorized access to any account, system, or data; probe, scan, or test the vulnerability of the Service without our written permission; or defeat any security, rate-limiting, or encryption mechanism;
  • disrupt, overload, or impair the Service or the infrastructure it runs on;
  • scrape, crawl, harvest, or bulk-collect data or content from the Service, or use automated means to do so except through interfaces we expressly provide;
  • resell, sublicense, or commercially exploit the Service except as we permit; or
  • misrepresent your identity or affiliation in a way that deceives others.

This list describes the kinds of conduct we prohibit; it is not exhaustive. We may investigate and take any action we consider appropriate, including removing content, limiting features, suspending or terminating accounts or entire servers, and reporting to law enforcement.

6. Your content

You keep ownership of the content you create and send. We claim no ownership of it.

To operate the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, cache, reproduce, and display your content, solely as needed to provide, secure, and maintain the Service, and to the extent necessary for the delivery of that content to the recipients you send it to. This license ends when the relevant content is deleted, except for content retained as described in our Privacy Policy or that others have already received.

This license is deliberately narrow. Where content is end-to-end encrypted, what we are licensed to handle is encrypted data we cannot read. We do not use your content for advertising, profiling, or to train machine-learning or artificial-intelligence models.

You are responsible for your content and represent that you have the rights necessary to send it.

7. Servers and communities

Hexis servers are created and run by users, not by us. If you create or administer a server, you are responsible for it: for the rules you set, for the moderation tools and automated filters you configure, for the people you grant authority to, and for the conduct that takes place there. Server administrators may have the ability to manage membership, assign roles, remove or restrict members, and review administrative logs for their server.

We are not responsible for the content, conduct, or moderation of user-run servers, and we do not endorse them. We may act on any server that violates these Terms, including removing it entirely.

8. Subscriptions, billing, and pricing

Hexis offers paid subscriptions. The plans we offer, what each one includes, and any subscription required to access the Service are described in the app and at the point of purchase, and may change over time.

  • Plans and billing. Subscriptions are offered in tiers and billed in advance on a recurring basis through our payment provider. Prices, tiers, and included limits are shown at the point of purchase and may change; we will give notice of price changes before they take effect for you.
  • Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, unless cancelled beforehand. You can cancel at any time, and cancellation takes effect at the end of the period you have already paid for.
  • Failed payments. If a renewal payment fails, we may provide a short grace period before access is suspended. Your account and data are not deleted merely because a subscription lapses.
  • Taxes. Prices exclude taxes unless stated. You are responsible for any applicable taxes.
  • Gift codes and promotions, where offered, are subject to any additional terms presented with them, and unless we say otherwise are non-transferable, have no cash value, and cannot be redeemed more than once.

9. Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms. In summary, we offer a 30-day money-back guarantee on a customer's first Hexis account. Purchases made through a mobile app store may instead be subject to that store's refund process.

10. Developer tools, bots, and API access

If you use our API, API keys, OAuth applications, or bot accounts, you agree to use them only as documented, to respect rate limits and plan caps, to keep credentials secret, and not to resell or provide access to third parties without our permission. You are responsible for anything your application or bot does, including its compliance with these Terms and applicable law, and for any content it sends. We may throttle, suspend, or revoke access at any time.

11. Third-party services

The Service integrates with or links to third-party services, such as payment providers, app stores, and platform notification services. Those are governed by their own terms and privacy policies, and we are not responsible for them.

12. Suspension and termination

We may suspend or terminate your access, or any server, at any time — with notice where reasonably practicable, and immediately where we believe it necessary to prevent harm, protect the Service or its users, or comply with law. You may stop using the Service and delete your account at any time.

On termination, your right to use the Service ends immediately. Sections that by their nature should survive — including Sections 6, 13, 14, 15, 17, and 18 — survive termination.

13. Service provided "as is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or free of harmful components; that messages will be delivered, delivered in order, or delivered at all; that content or data will be preserved, recoverable, or free from loss or corruption; or that any defect will be corrected. You use the Service at your own risk, and you are responsible for maintaining your own copies of anything important to you.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In that case, such warranties are limited to the minimum extent permitted by law.

14. Limitation of liability

To the fullest extent permitted by law, neither we nor our officers, members, employees, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to these Terms or the Service, whether based in contract, tort, strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.

Our total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100).

These limits apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless jay0 dev LLC and its officers, members, and employees from any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of your content, your use of the Service, your violation of these Terms or applicable law, or your infringement of any third-party right. We reserve the right to assume the exclusive defense of any matter subject to indemnification by you.

16. Copyright and intellectual property

We respect intellectual property rights and expect you to do the same. If you believe content on the Service infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act to [email protected]. We will respond appropriately, including by removing content and terminating repeat infringers.

Note that we cannot inspect end-to-end encrypted content and can act only on what is reported to us with sufficient information to identify it.

The Hexis name, logo, software, and website are owned by us and protected by intellectual property law. We grant you a limited, revocable, non-transferable license to use our applications for their intended purpose, subject to these Terms.

17. Governing law and dispute resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules.

Informal resolution first. Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

Arbitration. If that fails, you and we agree that any dispute will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual property or unauthorized access claims.

Class action waiver. You and we agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.

Opt-out. You may opt out of arbitration and the class waiver by emailing [email protected] within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

If you are a consumer in the EEA or UK, nothing in this section deprives you of the protection of mandatory provisions of the law of your country of residence, or of your right to bring proceedings in your local courts.

18. General

Changes. We may update these Terms. If changes are material, we will provide reasonable notice, such as in the app or by email, before they take effect. Continuing to use the Service afterwards means you accept the updated Terms.

Entire agreement. These Terms, together with our Privacy Policy and Refund Policy, are the entire agreement between us.

Severability. If any provision is found unenforceable, the rest stays in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Export controls. The Service includes encryption software and is subject to US export control laws. You may not use or export it in violation of those laws, including to embargoed countries or sanctioned parties.

Apple and Google. If you obtained a Hexis app through the Apple App Store or Google Play, additional terms apply: your license is limited to use on devices you own or control as permitted by the store's usage rules; the store operator has no obligation to provide support or to address any claim relating to the app; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you.

19. Contact

jay0 dev LLC
North Carolina, United States
Support: [email protected]
Legal: [email protected]

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